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Carpet is a custom installed product for each consumer. Using an authorized retailer who is trained to provide advice on the type of product best suited to your lifestyle and to assist you in selecting the proper underlayment (carpet cushion), and to arrange for proper installation by trained installers.
Carpet twist is the number of turns put in the carpet fiber or yarn. Almost all carpets have twisted yarns. As a general rule, the more twist or turns on a fiber, the better performance you can expect. Yarns that are twisted tighter have a different “feel” than those that are less tight.
A rating system developed by a manufacturer is their own evaluation of products based on their set of standards and “testing” methods. These Rating Systems cannot be compared across manufacturers since most are based on people’s opinion and not strict testing methods.
Using technical specifications of a product can give you a guide, but there are many other factors that can alter the comparison. For example, two carpets made to the same specifications but made with different fibers will perform, look, and feel differently in the same environment.
No. All carpets, except woven carpets, are made with spaces between the tufts (ends). Remember, except for stairs, carpet is flat on the floor. You can feel the thickness or density of different carpets by sticking your fingers in the pile, but do it on a flat surface. As a general rule, thicker, tighter, denser carpets perform better.
As a rule, similar products with unbranded yarns can be less expensive but that does not mean you get the same thing. Just like the difference between buying a branded carpet and an unbranded carpet, branded fiber brands and treatments such as Stainmaster®, Wear–Dated®, and 3M Scotchgard® Protector Advanced Repel Technology are manufactured to strict standards set by the company. Using branded fibers can also give you extended warranties backed by the fiber company and the carpet manufacturer. By using both branded fiber and unbranded fiber, branded products such as Mohawk and Shaw can offer you a wide variety of styles, colorations, and price points.
There is no question that a good cushion is critical to carpet performance, but remember that you walk directly on the carpet so you want carpet constructed to meet your needs and lifestyle. If you buy a cheaper carpet that doesn't meet your needs, you’ll have a cushion that feels great, but you may not be satisfied with the look or wear of your carpet.
Yes, Engineered & Longstrip (glueless) Hardwood Floors are suitable for installing over a radiant heated concrete slab. Caution: The slab surface must never exceed 85 degrees F in temperature. Before installing over a radiant heated floor, turn off heat and wait until the floor has reached room temperature. After installing the floor return the heat to the previous setting.
Engineered & Longstrip (glueless) Hardwood Floors can be installed over most concrete slabs (not solid hardwood). The concrete slab must be fully cured for at least 60 days, free of structural defects, clean and visually dry with no history of moisture problems. When testing for moisture, we suggests utilizing the industry–standard calcium chloride test or the Tramex Moisture Encounter (5 max). Note: All 3/8” solid products may be glued to a concrete slab using approved glue and sealant system. Light–weight concrete that has a dry density of 100 pounds or less per cubic foot is not suitable for some hardwood floors.
You should never wet mop a hardwood floor, this will raise the grain and may permanently damage the wood’s surface. Use special Floor Care Hard Surface Products to clean and protect your hardwood floor. Always apply the Hard Surface Cleaner directly to the terry cloth flooring mop, not the floor.
If your hardwood floor’s finish becomes dull and scratched you can restore the finish by a light screening and re-coat of the urethane.
All hardwood floors can be adversely effected by extreme changes in humidity. During the hot, humid weather a de–humidifier may be required. Although engineered wood floors are less effected than solid wood floors, in the dry, heated winter months humidification may be necessary to prevent surface checking.
If the damaged area is smaller than an inch in diameter you can use ColorFill Putty to repair the defect. If the damaged area is too large replacing the plank may be required. See the Installation Guidelines for additional information and recommendations.
Engineered Hardwood Floors may be installed on all grade levels. See the Installation Guidelines for additional information and recommendations.
No wax, no mess. Hardwood Floors are very easy to maintain. Simply use Floor Care Hard Surface Cleaner and a specialty terry cloth flooring mop available at our store.